Are your prices per vehicle or per person?

All prices displayed for your transfer are per vehicle not per person.

Does my child or baby require a child seat?

All infants (0-2yrs) and children (3-11yrs) will be included as a passenger in your booking and law dictates that all children under 12 years of age, or up to 135cm, need either a booster seat or child seat for the transfer journey. Booster or child seats for those under 12 years of age, or up to 135cm, can be ordered on the booking form for a nominal fee or you can also opt to bring your own.

What does the price include?

A one-way price will include a one-way journey for the route you have booked. A return price includes both the arrival and departure journeys for the route booked. The price does not include gratuities, as this is left to the passenger's discretion. Child seats, excess luggage and other larger items may incur additional cost.

Booster seat or a child seat. Which type?

Child seats (or baby seats) are used for children up to 2 years old. Booster seats are used for children from 2 to 12 years old.

Are the journey times mentioned on this website exact?

Transfer journey times stated on our website (and your confirmation email) are only estimated. These times may vary according to time of day, road works, local road closures or diversions, volumes of traffic, local festivities etc.

How do I pay for my transfer?

On most routes, payment can be made in cash (euros) to the driver when you arrive at your destination or on some routes via credit card (pre-paid online when booking).

Will I have to share the Car or Minibus with others who are not in my party?

No, when you book a vehicle with us, no matter whether it is a taxi car, minivan or minibus, the vehicle is exclusively yours for the journey.

Where will my driver meet me?

If you are meeting at the airport, your driver will be waiting in arrivals holding a clearly visible sign with your lead-passenger name printed on. All other meeting points in specific places (Hotels, Villas etc.) can be specified on the online booking form.

Are supplied vehicles fully licensed and insured?

Yes, all supplied vehicles are fully licensed by the authorities, holding an up-to-date transport licence. The vehicles are fully insured for full passenger liability cover and strictly observe public licence operating regulations.

Are all prices fully inclusive or will I be asked for extra money by my driver?

All transfer fares are fully inclusive (gratuity is discretional) and your driver will be fully aware of the total cost you have been sent on your confirmation email. There are never any unpleasant surprises when you reach your accommodation.

TripAdvisor Travelers' Choice 2024
Book now & pay later
Free cancellation and modification

Reliable Hotel Puerto Palace taxi transfers

Book now & pay on arrival. Solhop is rated No.1 for reliability in Spain.

Winner of 2024 Travellers’ Choice Airport Transfer Award

Pay your driver with cash or card & cancel anytime with ZERO charges

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Over 1 million passengers safely transported | Rated 4.9/5 by 6976 real user reviews | 14 years carefully driving our clients

Spain's favourite airport transfer service

4.9

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based on 741 reviews

5.0 1 5

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based on 5638 5638 reviews

5.0

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based on 300+ reviews

4.9

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based on 597 reviews

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Sedan

4 Passengers

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Station

4 Passengers

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Minivan

8 Passengers

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Minibus

20 Passengers

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Welcome to Hotel Puerto Palace

Getting to Hotel Puerto Palace

Welcome to Hotel Puerto Palace, a stunning retreat nestled in the heart of Puerto de la Cruz, Tenerife. This beautiful hotel offers a perfect blend of relaxation and adventure, surrounded by the lush landscapes and vibrant culture of the Canary Islands.

Explore the charming streets of Puerto de la Cruz, where you can enjoy local cuisine, picturesque beaches, and the iconic Loro Parque. Whether you're seeking a peaceful getaway or an action-packed holiday, Hotel Puerto Palace serves as your ideal base.

With convenient transfer services available, reaching this tropical paradise is effortless. Discover the enchanting beauty of Tenerife and create unforgettable memories at this exquisite destination.

Popular Routes

From Tenerife South airport ~60 min

From Tenerife North airport ~30 min

Premium Minivan 7 pax €232.00

Large Premium Saloon 4 Pax €186.00

Low Cost Van 3 Pax €170.00

Large Premium Saloon 4 Pax €74.00

Premium Minivan 7 pax €97.00

Private Minibus 25 pax €249.00

More transfer options available. Start your booking to view all of them.

Why Choose Us?

There are several reasons to choose our services:

Reliable Service

We provide dependable and secure transportation with timely drivers. Our fleet includes the latest model vehicles, and our partners are carefully vetted with considerable experience.

No Waiting

When you arrive at the airport, your driver will be there to greet you, so you won't need to wait in line for a taxi.

Clean and Safe

Travel in a pristine, modern vehicle driven by a professional. All surfaces are disinfected before each transfer.

Cost-effective

Our transfers are usually more economical than taxi fares from the city taxi rank.

Highly Rated

We have received top ratings from clients on platforms like TripAdvisor, Trustpilot, and Google.

Flexible Booking

Book online in advance at no cost and pay your driver in cash.

Interesting facts and tips

• Stunning Views

Hotel Puerto Palace offers breathtaking views of the Atlantic Ocean and the surrounding lush landscapes of Tenerife, making it a perfect spot for relaxation.

• Cultural Richness

Puerto de la Cruz is known for its rich cultural heritage, featuring beautiful colonial architecture and vibrant local markets that reflect the island's unique history.

• Natural Wonders

Did you know that Tenerife is home to Mount Teide, the highest peak in Spain? A visit to this UNESCO World Heritage site is a must for nature lovers.

• Local Cuisine

We recommend you not miss trying traditional Canarian dishes such as 'papas arrugadas' (wrinkled potatoes) served with 'mojo' sauce, a true taste of the island.

• Year-Round Sunshine

Tenerife enjoys a mild climate throughout the year, making it an ideal destination for sun-seekers and outdoor enthusiasts at any time.

• Family-Friendly Activities

Puerto de la Cruz is home to Loro Parque, a world-renowned zoo and aquarium, perfect for a fun day out with the family.

Things to do

Discover the enchanting charm of Puerto de la Cruz, a delightful town nestled in the beautiful province of Tenerife. As you explore the area, be sure to visit the iconic Lago Martiánez, a stunning complex of seawater pools designed by the renowned artist César Manrique.

Here, you can relax under the sun, take a refreshing dip, or enjoy a leisurely stroll along the scenic pathways lined with lush gardens. The vibrant atmosphere of this aquatic paradise makes it a perfect spot for families and couples alike, offering a blend of relaxation and fun in the heart of nature.

Don't forget to indulge in local cuisine at one of the nearby restaurants, where you can savor traditional Canarian dishes while enjoying breathtaking ocean views.

For those seeking cultural immersion, a visit to the Botanical Gardens of Puerto de la Cruz is a must. This serene oasis showcases a diverse collection of tropical and subtropical plants from around the world, making it a haven for nature enthusiasts and photographers.

Wander through the beautifully landscaped grounds, where you can admire exotic flowers, towering palm trees, and tranquil water features. The gardens not only provide a peaceful retreat but also serve as a reminder of the rich biodiversity found in the Canary Islands.

Engage with knowledgeable staff who can share insights about the various species and the importance of conservation efforts in the region.

Adventure seekers will find plenty to do in the surrounding areas of Puerto de la Cruz. Take a short trip to the nearby Teide National Park, home to the majestic Mount Teide, the highest peak in Spain.

Here, you can embark on hiking trails that offer stunning panoramic views of the volcanic landscape and unique rock formations. For a truly unforgettable experience, consider taking the cable car to the summit, where you can witness breathtaking vistas that stretch across the island.

The park is also a UNESCO World Heritage Site, making it a significant destination for both nature lovers and history buffs. Whether you're hiking, taking photographs, or simply soaking in the natural beauty, Teide National Park is a highlight of any visit to Tenerife.

Tripadvisor review

Best experience with Solhop in Madrid! Easy to book via e-mail also in the short term, nice clean van, reasonable prices.

FAQ

How do I pay for my private transfer?

You can pay your driver in cash or with a credit card, on arrival at your accommodation. No payment is normally taken upfront, unless your transfer is over €150.

Why are Solhop’s ratings so good compared to other transfer companies?

We care for every transfer we organize, with a rock-solid reliable service throughout Spain. Our user ratings are the highest of any transfer company in Spain. Check out over 5,000 of our ratings on TripAdvisor, Trustpilot or Google. Reliability and safety are of utmost importance to us. We want you to relax in confidence, knowing that your driver will be there on time.

What if my flight is delayed?

All flights are monitored by your driver using electronic devices with up-to-date flight information, so your driver will normally be aware of any delays.

How long will my driver wait if my flight is delayed?

In all cases your driver will wait for up 60 minutes after your scheduled flight arrival time. If your flight is delayed over 60 minutes, your driver will endeavour to be there for you whenever your flight arrives but this can be dependent on the schedule your driver has, as he may have another transfer booked shortly after and no available stand-in driver.

5285 five star TripAdvisor reviews from happy users

Orchyd6000 (GR)

Best experience with Solhop in Madrid! Easy to book via e-mail also in the short term, nice clean van, reasonable prices.

tracy i (GR)

SolHoP provides great service. When we arrived, the driver waited for us even if we were late. And when we drove back to airport, the driver arrived on time. The customer service responses through email were also very quick and they answered all my questions promptly and thoroughly. We will use this service again when we return.

Davide V (GR)

Great service and reservation follow up to go from city center to Malaga airport Driver in perfect time and very kind!

ak_1357 (GR)

We were 5 people (inc. 3 kids) traveling from the center of Madrid to the Madrid airport. Given we had an early morning flight back to the U.S., we booked this taxi transfer. Booking was easy. The driver was very professional, on time, and the vehicle was very comfortable. I am glad we chose this service for an easy transfer at the beginning of a long journey home.

Carolnomad (GR)

The driver was really professional and I was delayed due to luggage issues so I called him and he waited patiently for me. The car provided was an upgrade and a nice surprise and the ride back was smooth. Nice welcome and fluent in english

TravelGuy0505 (GR)

We were 5 people travelling from our hotel in Granda to a hotel in Malaga. The booking process and journey were both very comfortable. The vehicle was on time and the driver was very professional and courteous. The 7 seater van was also of luxury class ( Mercedes).

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